Communication and Career: Impact on Inclusive Hiring
Story House Early Learning (SHEL) created a scalable model for talent attraction, candidate engagement, and staff development.
Turnover reduced by 5%, with employee retention improving from 25.15%. Candidate Net Promoter Score (NPS) improved, exceeding industry benchmarks and won the SEEK Best Candidate Experience of the Year award in 2024 after implementing Getmee AI technology.
Quote:
Kelly Murphy, Talent Acquisition Manager Story House Early Learning
“We believe in creating opportunities for everyone, and Getmee’s commitment to empowering every candidate to be the best version of themselves aligns seamlessly with our values. This collaboration is a significant step towards building a more inclusive and dynamic early education workforce,”
Story House Early Learning (SHEL) has created a scalable model for talent attraction, candidate engagement, and staff development with the custom-built StoryUp and StoryGrow apps, powered by Getmee.
The StoryUp app is offered free to every job applicant ,even those not hired, providing personalised AI-powered interview coaching, communication feedback, and human-led guidance. This innovative step has elevated SHEL’s employer brand as purpose-led and people-focused. The app’s success led to its integration across hiring, internal promotions, and scaled throughout all locations. These efforts earned SHEL the SEEK Best Candidate Experience of the Year award, a significant industry recognition in the AI-enhanced recruitment approach.
Results:
Turnover reduced by 5%, with employee retention improving from 25.15% (H1 2023) to 19.77% (H1 2024)
116 internal promotions enabled by better candidate-job alignment and development planning
Candidate Net Promoter Score (NPS) improved from 60.6 to 66.1, exceeding industry benchmarks
Managerial efficiency increased, as AI streamlined admin tasks, allowing leaders to focus on people and performance
SHEL winner of the SEEK Best Candidate Experience of the Year award
The StoryGrow app continues to develop current employees through AI-supported communication training, soft skills development, and leadership workshops, particularly benefiting those with English as a second language. Employees receive on-demand, personalised coaching that builds confidence, boosts capability, and aligns with Story House’s values of inclusivity and innovation.
Story House has shown that AI doesn’t replace the recruiter but offers actionable insights, real-time data, and measurable performance to make hiring and development easier and more impactful.
